To ensure the safety of our students and the protection of our equipment, the following guidelines must be strictly followed:
- Jewelry:
- All jewelry, including but not limited to earrings, rings, necklaces, bracelets, and watches, must be removed before the start of any class or training session.
- If any jewelry cannot be removed, it must be securely taped or covered to prevent it from catching on equipment or causing injury.
- Body Piercings:
- Any body piercings that come into contact with the equipment must be removed, taped, or otherwise covered.
- Clothing:
- Absolutely no clothing with zippers, buckles, hooks, velcro, or any similar features that could catch on equipment. These can be dangerous to the student and damaging to the equipment.
- Clothing should be stretchy but not baggy, and we highly recommend fully covering the knees, armpits, and waist to prevent friction burns and injuries.
Failure to comply with these guidelines may result in being unable to participate in the class or training session. Please head to the Front Desk if you need assistance.
We want to keep our circus community healthy and active, so please stay home if you are experiencing symptoms of an illness or if you are contagious. Refer to our other sections below to view our makeup policy for youth classes and cancellation policy for adult classes.
COVID-19
We follow the CDC Guidelines for Covid care and prevention. Masks are not required, but encouraged as needed. Masks available at our Front Desk, so stop by if you need one. Proof of vaccination is not required at this time.
Makeup Tokens are offered as a courtesy to students that have upcoming scheduling conflicts and they will only be issued for excused absences. Makeup Tokens cannot be requested retroactively. Makeup classes are subject to availability and given out on a first-come, first-served basis. Missed makeup classes cannot be made up. If a student unenrolls from a class, their Makeup Tokens will expire on the last day of their enrollment period. Makeup Tokens can only be used by active students 30 days from their absence.
Record Absences on Your Account
- To record your absences, please log in to your iClass account.
- Under each student is a menu that says Enrollments, Evaluations, Makeups and Future Absences.
- Click on Future Absences, and create one by date.
- When it asks if the absence spans multiple days, click No.
- Select the date of the missed absence and submit your request.
Makeup Tokens will be issued to your account within a few days of your request. Log in again and select dates in the system for your makeup classes and schedule them on your own!
Please Note: We cannot offer makeups for Tots Circus, Performance Prep, Performance Troupe, Kids Day Off Camps or Circus After School.
To cancel your bookings, log into your MindBody account and manually cancel the class. You can also send an email to info@phillycircus.com or call the Front Desk at 215-849-1991. Not all cancels are treated the same, so please read below.
Early Cancels occur with more than 12 hours notice and will not result in penalties. Late Cancels occur when a class is cancelled within 12 hours of its start time and will result in penalties.
No Shows are absences that occur without warning of a cancellation and will result in penalties.
At Capacity means the class is full / has a waitlist.
Members will be charged a $10 fee for Late Cancels in classes that are at capacity. There will be a $20 fee for No Shows in classes that are at capacity. You will be notified by email when a fee is issued.
Non-Members who use single class credits or class packs will not be charged a fee for cancels. Instead, you will not be getting your class credit back for classes where you Late Cancel or No Show. Early Cancels (12+ hrs) will allow you to get those class credits back.
Weather Closings If PSCA closes due to inclement weather, your account will be credited accordingly. Unless we reach out via email/phone, all classes will be running according to the session’s schedule.
We reserve the right to cancel any program due to insufficient enrollment or unforeseen circumstances. Registrants will be notified by email and/or phone prior to the class and refunds/credits will be issued accordingly.